Introduction
This Privacy Policy explains how Supernova Designs ("we," "us," or "our") collects, uses, and protects your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
Contact Form Information: Name and email address (required), phone number (optional), message content, and inquiry subject.
Website Usage Data: IP address, device information, browser type and settings, pages visited, time spent on our site, and referral sources.
2. How We Use Your Information
We use your information for the following purposes:
To respond to your inquiries, questions, or project requests.
To communicate with you about potential services and provide quotes.
To provide customer support during and after project development.
To improve our website, services, and user experience.
To analyze website traffic patterns and optimize our content.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.
Essential Cookies: These are necessary for the website to function properly.
Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
Preference Cookies: These enable the website to remember information that changes how the site behaves or looks, such as your preferred language or theme.
You can manage your cookie preferences through our cookie banner or your browser settings.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
With your explicit consent.
To trusted partners who assist us in operating our website and providing services (e.g., hosting providers).
When required by law to comply with a legal obligation.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure hosting environments.
Regular security updates and patches.
Access controls for our systems.
Encrypted data transmission (SSL).
6. Your Rights Under GDPR
You have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate data.
Request the deletion of your personal data ("right to be forgotten").
Restrict the processing of your data.
Data portability.
Object to the processing of your data.
To exercise these rights, you can contact us using the contact information provided on our website.
7. Third-Party Links
Our website may contain links to external sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us using the contact information provided on our website.
Have Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, we're here to help. Contact us and we'll be happy to clarify anything.
Contact Us